Introduction

Scentified by Cascades Luxury Limited (“Scentified”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

• Contact details, such as your name, email address, phone number and delivery address
• Order information, including items purchased and payment confirmation
• Information you provide when contacting our concierge team or subscribing to our newsletter
• Technical information, such as your browser type and how you use our website

How We Use Your Information

We use your information to process and deliver your orders, respond to enquiries, improve our website and services, and, where you’ve agreed to receive them, send you updates about new arrivals and offers.

Cookies

Our website uses cookies to support essential functionality and to understand how our site is used. See our Cookie Policy for full details.

Sharing Your Information

We do not sell your personal data. We may share limited information with trusted third parties who help us operate our business, such as delivery partners and payment processors, solely for the purpose of fulfilling your order.

Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Your Rights

You may ask us to access, correct or delete the personal data we hold about you at any time by contacting our concierge team.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this policy, please reach us at info@cascadeslux.com.