Delivery

We currently deliver across Nigeria. Orders placed before 2pm on a business day are typically dispatched the same day; all others go out the following business day.

• Lagos: 1 to 2 business days
• Other Nigerian states: 2 to 5 business days
• Remote or rural addresses: please allow up to 7 business days

You’ll receive an email confirmation with tracking details as soon as your order leaves us. If anything looks off with your delivery estimate, our concierge team is happy to check on it.

International Shipping

Select international shipping is available on request. Get in touch through our Contact page with your delivery address and the items you’re interested in, and we’ll confirm availability, timelines and cost for your location.

Returns & Exchanges

We want you to love what you order. Unopened, unused items in their original packaging may be returned or exchanged within 14 days of delivery.

• Contact our concierge team to start a return or exchange
• Items must be unopened and in their original condition
• Refunds are issued to the original payment method once the return is received and inspected

For hygiene reasons, opened fragrance and skincare items can only be returned if faulty.

Damaged or Incorrect Items

If an item arrives damaged or isn’t what you ordered, please contact us within 48 hours of delivery with your order number and a photo of the item, and we’ll sort out a replacement or refund promptly.